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FAQ - Frequently Asked Questions

Is something still unclear and do you have any questions? Contact us, we'll be happy to help you!
payment
What payment options are available?

ApplePay, Klarna, PayPal, Sofort (by Klarna), credit card (Visa, MasterCard, American Express)

Delivery & Shipping
shipping costs

within Germany: 5.99€

within the EU: 13.99

Third country: 19.99

Return & Cancellation
How does a return work?

Within 14 days of receipt of the goods, without giving any reason. The condition is that the goods are returned clean, unworn and undamaged.

The customer bears the costs for returns within Germany. The one-time shipping costs paid for the goods to be delivered to you will not be refunded in the event of a return.

If you wish to cancel the contract, please fill out this form, enclose it with your return shipment and send it to us.

Cancellation form:

Laufsteg GmbH
Annastraße 12
86150 Augsburg
Germany

E-Mail: info@laufsteg.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

______________________________________________________
Name of the consumer(s)

______________________________________________________
address of the consumer(s)

______________________________________________________
Signature of the consumer(s) (only if notification is on paper)

_________________________
Date

(*) Delete as appropriate